Thursday, January 27, 2011 / Hawthorne Homes (a division of Carma Developer LP)
HAWTHORNE HOMES CALGARY RECIPIENT OF 2010 AVID AWARD, presented by AVID Canada
Baden, ON – Released October 26, 2010
AVID Canada
TM has released the winners of the 2010 AVID Awards™ for best customer experience in the home building industry. Hawthorne Homes Calgary, with headquarters in Calgary, AB, has been recognized with the 2010 AVID Award, Best Customer Experience 151+ Closings in Alberta.
Now in their fourth year in Canada, the AVID Awards are the leading industry-sponsored awards honoring the best builders in Canada for delighting homeowners. According to survey respondents, 97.8 percent of Hawthorne Homes Calgary’s homebuyers are willing to recommend their builder to family and friends.
Hawthorne Homes Calgary’s top areas in customer experience are:
• Value for Price Paid for Options, Upgrades & Colors Was Reasonable
• Number of Orientation Items Corrected Before Move-In
• Actual Closing Date Compared to Contracted Closing Date
• Sales Team Made Buying Process Pleasant
• Site Supervisor Was Dedicated to Quality
All winners will be featured on AvidBuilder.com, an online, content-rich resource of housing news and information. The awards, presented by AVID Canada, include: AVID Diamond Award, which recognizes the No. 1 builder in Canada; the AVID Award, which recognizes the top builder in the following categories: No. 1 builder in Alberta, No. 1 builder in Ontario, No. 1 builder with more than 151 closings in Alberta, No. 1 builder with more than 300 closings in Ontario, No. 1 builder with 50 to 299 closings in Ontario, No. 1 builder with 50 to 150 closings in Alberta, and No. 1 builder with less than 49 closings in Alberta and Ontario. Surveys were issued to 10,547 homebuyers throughout Canada to determine the top performing companies.
Hawthorne Homes is Carma Developer’s Multi-Family Housing Division in Canada. Hawthorne started building homes in Calgary in 1995 and in Edmonton in 2003, since then the company has helped more than 3,300 families call Alberta home.
Hawthorne Homes provides today’s value driven consumer choices in product type, design and lifestyle that fits with the needs of living in today’s world, continually striving to develop the most functional floor plans, maximize living space and maximizing value for homeowners.
Hawthorne’s commitment to providing exceptional quality homes and customer service has earned the company both industry and customer recognition regularly over the last 15 years.
About AVID
Founded in 1993, AVID (www.avidratings.com) is a full-service customer loyalty management firm, providing customer loyalty research, organizational strategies, employee training, and proprietary solutions to the home building industry. Since 2003, AVID’s team has been working with leading Canadian home builders to improve referrals, margins, and long-term customer loyalty. Today, with more than 50 Canadian and 200 U.S. home building clients, AVID Canada and its affiliate AVID Ratings are the leading providers of customer
Press release courtesy of AVID Canada. For more information about Hawthorne Homes, Calgary visit www.RightplaceRighttime.ca or please contact:
Tiffany Ardolino - Marketing Manager
E: tardolino@carma.ca P: 403.231.8994
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Published
by : Tiffany Ardolino
Tiffany Ardolino | Marketing Manager | Heartland Homes & Hawthorne Homes
Divisions of Carma Developers Ltd. |4906 Richard Road SW | Calgary, AB | T3E 6L1
Bus: 403.231.8994 | Fax: 403.231.8960 | Email:tardolino@carma.ca | www.rightplacerighttime.ca
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